Delivery is instant. Our system is fully automated, so your items arrive in your in-game account within seconds of a successful payment.

Your payment is safe and your order will not be lost.

Start by checking the Transaction menu to see whether your order is queued or processing. Allow 5 to 15 minutes, as occasional delays come from the game publisher's server rather than your payment.

If the item still has not arrived, contact our 24/7 customer support with your payment proof and game ID, and we will trace it immediately.

Log in to Joytify, open the Transaction menu, and select any order to view its live status. Every purchase made while logged in is saved to your account.

If a status does not update, contact customer support, and we will resolve it for you.

Need help? We provide 24/7 Customer Care! You can reach out to our team anytime via WhatsApp Chat. We’re available 24/7 to answer your questions during your purchase and support you through every step of the journey. You can also email your detailed questions or complaints to support@joytify.com.

Joytify partners with official providers to offer the most popular payment methods, all verified automatically at checkout.

Our available payment methods: PayPal, Credit or Debit Card

Gunbound Cash is the premium in-game currency used in Gunbound GGH and Gunbound GGH. Players can acquire Gunbound Cash through real-money purchases or special events and use it to unlock exclusive content, such as unique mobile units (Mobiles), advanced customization options, cosmetic items, and various in-game boosts. This currency enhances the gameplay experience by allowing players to access special features and accelerate their progression. Gunbound Cash is integral to the game's monetization system, providing players with the opportunity to personalize their playstyle and stand out in competitive matches while supporting ongoing game development and events.

1. Go to the official Gunbound webshop and log in with your Apple ID, Facebook, or Google account.

2. Select the Indonesia (IDR) region.

3. Choose your Platform, Server, and enter your User ID (UID).

4. For the payment option, select GOC Wallet as the payment method.

5. Choose the top-up amount you want and click Confirm.

6. A unique payment link will be generated. Copy the entire URL.

• Example URL: https://pay.goc.id/paymentchannel/walletgoc/?paycode=6b386467-3539-4730-b16e-7a6676663470

7. Paste the copied link into the order field provided on our page.

Important: After generating the payment link, do not edit it or fill in any login information on that page, as this can cause the link to expire.