Yes, topping up on Joytify is completely safe. Every item comes directly from official game publishers and distributors, so your account is never at risk.

All payments run through licensed providers, and your personal data stays private.

Delivery is instant. Our system is fully automated, so your items arrive in your in-game account within seconds of a successful payment.

Your payment is safe and your order will not be lost.

Start by checking the Transaction menu to see whether your order is queued or processing. Allow 5 to 15 minutes, as occasional delays come from the game publisher's server rather than your payment.

If the item still has not arrived, contact our 24/7 customer support with your payment proof and game ID, and we will trace it immediately.

Log in to Joytify, open the Transaction menu, and select any order to view its live status. Every purchase made while logged in is saved to your account.

If a status does not update, contact customer support, and we will resolve it for you.

Joytify partners with official providers to offer the most popular payment methods, all verified automatically at checkout.

Our available payment methods: PayNow QR, Credit or Debit Card

Speed, price, and security. Your items arrive in seconds through a fully automated system, and the price you see at checkout is exactly what you pay, with no hidden fees.

Every item is official publisher stock, which keeps your account completely safe. You also get dozens of local payment methods and 24/7 customer support.

On top of that, promos run regularly, with the biggest discounts during major in-game events.

We partner directly with official game distributors and publishers, so nothing gets marked up along the way. The saving lands with you

Yes, there is always a promo running. Flash sales and event discounts appear on our homepage and product pages, so it pays to check before completing your purchase.

For early access to new deals, follow Joytify on Instagram and Facebook, where promos are announced first.

1. To buy Oneiric Shards online, first, open the browser on your phone and access Joytify's SG

2. Click on the search feature and type “Honkai Star Rail” to access Honkai Star Rail's Top-Up Page.

3. Once the system redirects you to the top-up page, choose the “Buy” tab and select your desired products. You can top up Oneiric Shard or get the Express Supply Pass Subscription.

4. Then, choose the amount of the item.

5. After that, choose the payment method. Joytify provides several ways for payment, which are; PayNow QR, Bank Transfer Enets D, Singpost and AXS.

6. For the next step, enter your User ID and Server. If you have difficulty placing it, just open your Honkai Star Rail game and copy the number on the screen's bottom left corner. Make sure you type the numbers correctly to avoid transaction failure.

7. Optionally, enter your email address to receive proof of transaction, and enter the Promo Code, if any.

8. Then, click the "Buy Now" button.

9. For the next step, complete your transaction before the payment deadline expires. The deadline typically expires in 30 minutes.

10. Wait until you are being redirected to the Completion page and the product is added to your account.

11. Your transaction is complete, and you play Honkai Star Rail to your heart's content.

When you top up, you’re buying Oneiric Shards first. Those Shards are then yours to convert into Stellar Jade in-game at a fixed 1:1 rate, or to use on certain packs in the store. The main exception is products like the Express Supply Pass, which mix both currencies by giving you Oneiric Shards upfront and Stellar Jade daily.

The Express Supply Pass is a 30-day monthly pass designed for regular players. When you buy it, you immediately receive 300 Oneiric Shards, and then you get 90 Stellar Jade every day for 30 days as long as you log in, with the total duration stackable (usually up to 180 days). This makes it one of the best long-term value options for light spenders who play often.

If you’re a light spender who logs in almost every day, the Express Supply Pass usually gives the best long-term value: it slowly builds up a large amount of Stellar Jade while also giving some Oneiric Shards. If you need a lot of pulls right now for a limited banner, the larger Oneiric Shard bundles are better because they give more total Shards (and sometimes extra first-top-up bonuses) that you can instantly convert to Stellar Jade and turn into warp passes. In short:

• Pick Express Supply Pass for steady, daily value.

• Pick bigger Oneiric Shard bundles when you want immediate warps for a specific banner.

On Joytify, most Honkai: Star Rail top ups are processed within a few minutes after your payment is confirmed. Your Oneiric Shards or Express Supply Pass should appear in your account shortly after you restart the game or refresh the in-game store. In some cases (bank or e-wallet delays, system congestion), it can take longer. If your purchase still hasn’t arrived after the expected time, relog your account and then contact Joytify support with your order ID, UID, server, and payment proof so the team can help trace the transaction.

Oneiric Shards topped up on Joytify are credited to your HoYoverse account, not to a specific device. As long as you log into the same account, you can use those Shards on all supported platforms for Honkai: Star Rail: PC (HoYoverse launcher/Epic Games Store), iOS, Android, and PlayStation 5. Once the Shards show up in your in-game balance, you’re free to convert and spend them from any of these platforms.