Yes, topping up on Joytify is completely safe. Every item comes directly from official game publishers and distributors, so your account is never at risk.

All payments run through licensed providers, and your personal data stays private.

Delivery is instant. Our system is fully automated, so your items arrive in your in-game account within seconds of a successful payment.

Your payment is safe and your order will not be lost.

Start by checking the Transaction menu to see whether your order is queued or processing. Allow 5 to 15 minutes, as occasional delays come from the game publisher's server rather than your payment.

If the item still has not arrived, contact our 24/7 customer support with your payment proof and game ID, and we will trace it immediately.

Log in to Joytify, open the Transaction menu, and select any order to view its live status. Every purchase made while logged in is saved to your account.

If a status does not update, contact customer support, and we will resolve it for you.

Need help? We provide 24/7 Customer Care! You can reach out to our team anytime via WhatsApp Chat. We’re available 24/7 to answer your questions during your purchase and support you through every step of the journey. You can also email your detailed questions or complaints to support@www.joytify.com.

Joytify partners with official providers to offer the most popular payment methods, all verified automatically at checkout.

Our available payment methods: PromptPay, ShopeePay, Truemoney, WeChat Pay, Bank of Ayudhya, Bangkok Bank

Speed, price, and security. Your items arrive in seconds through a fully automated system, and the price you see at checkout is exactly what you pay, with no hidden fees.

Every item is official publisher stock, which keeps your account completely safe. You also get dozens of local payment methods and 24/7 customer support.

On top of that, promos run regularly, with the biggest discounts during major in-game events.

We partner directly with official game distributors and publishers, so nothing gets marked up along the way. The saving lands with you

Yes, there is always a promo running. Flash sales and event discounts appear on our homepage and product pages, so it pays to check before completing your purchase.

For early access to new deals, follow Joytify on Instagram and Facebook, where promos are announced first.

1. Enter your User ID and Zone ID. Example: 1234567 (1234)

2. Select the diamond amount you want

3. Choose your payment method and complete payment

4. Diamonds will be added to your ML account right away!

WDP is MLBB's best value weekly subscription. You get a total of 220 Diamonds — 80 upfront right away, then 20 Diamonds every day for 7 days. Super worth it na~

• 220 Diamonds total (80 upfront + 20/day for a week)

• Late Sign-in Card available if you miss a daily claim — no diamonds wasted!

• Note: WDP purchases don't count toward MLBB Recharge Benefits event requirements

1. Enter your User ID and Zone ID. Example: 1234567 (1234)

2. Select Weekly Diamond Pass

3. Choose your payment method and complete payment

4. WDP will be added to your account

1. Click the "Starlight Package" category

2. Choose between 301 Diamonds (Starlight Member) or 750 Diamonds (Starlight Member Plus)

3. Enter quantity

4. Choose your payment method and complete payment

5. Enter your User ID and Zone ID. Example: 1234567 (1234)

6. Diamonds will be added to your account — enjoy na~!

• Exclusive monthly Starlight Skin

• Pick 1 of 4 additional Starlight Skin options

• Exclusive Avatar Border and Battle Emote

• Weekly bonus rewards and free hero access

• Extra perks like XP boost, ban phase priority, and more — so worth it!

Only base diamonds count toward MLBB events, bonus diamonds don't. For example, the 59-diamond denomination gives you 53 base + 6 bonus diamonds. Only the 53 base diamonds count for events, but you still receive the full 59 diamonds in your account.

Your Zone ID is part of your ML account identity — it's a 4–5 digit number that shows which region your account is registered under. You can find both your User ID and Zone ID in your in-game profile.

Format example: 12345678 (1234)

Always double-check both IDs before topping up. Enter the wrong one and your diamonds won't go to the right account.